HP ranks No. 8 in Business Week Magazine’s third annual Business Week/J.D. Power & Associates Customer Service Champs Survey. Of the 25 companies listed, HP and Apple were the only two computer manufacturers who made the cut (Apple was ranked at No. 20).
BusinessWeek's Ranking of "Customer Service Champs" Rank Brand
1 Amazon.com
2 USAA
3 Jaguar
4 Lexus
5 The Ritz-Carlton
6 Publix Super Markets
7 Zappos.com
8 Hewlett-Packard
9 T. Rowe Price
10 Ace Hardware
11 Keybank
12 Four Seasons Hotels & Resorts
13 Nordstrom
14 Cadillac
15 Amica
16 Enterprise Rent-A-Car
17 American Express
18 Trader Joe's
19 JetBlue Airways
20 Apple
21 Charles Schwab
22 BMW
23 True Value
24 L.L. Bean
25 JW Marriott
Credit: Hewlett-Packard, Business Week, PSG Communications
1 comment:
yes..i love HP..In my company, 95% of desktops, laptops and all servers are HP :D
when i call customer service hotline, those ppl on ph r indian and kinda hard to listen their accents though..
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